Behavioral health & substance use treatment
Timely, validated occupancy reporting for behavioral health and substance use treatment
Behavioral health and substance use programs hold small bed counts that change constantly. OCRS puts every bed on one board, recalculates the census as beds change, validates the submission against the receiving jurisdiction's specification, and keeps the reporting history.
Best suited for: Individual facilities • Multi-facility provider organizations • State / jurisdiction programs
Who this is for
- Facility and program managers responsible for the daily census
- Provider organizations operating several behavioral health programs
- Jurisdiction programs receiving occupancy and capacity information
This use case replaces the previously published labels: Behavioral Health, Mental Health Programs, Substance Use Treatment.
Operational challenge
The operational problem
- Census is assembled by hand
- Bed status lives on a whiteboard or a shift note and is retyped into a spreadsheet once a day, so errors are found after the report is sent.
- Availability is stale by the time it is useful
- An open bed at 9am may be filled by noon, but the number partners rely on was captured yesterday.
- Reporting is inconsistent between programs
- Two programs in the same organization count blocked beds or expected discharges differently, so aggregate numbers cannot be trusted.
- History is hard to reconstruct
- When a figure is questioned weeks later, there is no record of what was reported, by whom, or what changed.
How OCRS fits the workflow
- 1.Facility updates a bed on the Live Bed Board
- 2.OCRS recalculates the census and validates it
- 3.Provider organization sees the roll-up across its programs
- 4.Authorized jurisdiction users see updated occupancy and capacity
Capabilities that apply here
- Live Bed Board
- Every room and bed with its state: occupied, available, blocked with a reason, or inactive.
- Daily occupancy & capacity census
- Licensed capacity, occupied, available and blocked beds, with level of care.
- Validation before submission
- Missing identifiers and required fields are caught and named before a report is accepted.
- Reporting history
- Append-only record of what was reported, when, and by which account.
- Role-based access
- Facility, organization and oversight users see only what their role permits.
OCRS is an occupancy and capacity reporting system. It holds no clinical record, no treatment plan, no diagnosis and no billing — it is not an EHR.
Example workflow
Illustrative OCRS workflow
- 1A program manager marks bed 4A available after a discharge
- 2OCRS recalculates today's census and re-runs validation
- 3A validated reporting record is generated for the facility
- 4The organization roll-up and authorized oversight views reflect the change
Illustrative only. Not based on a named customer, and no adoption figures, outcomes or endorsements are implied.
Operational need and regulatory position
Operational need
Referral partners, intake staff and oversight users all need the same number for the same day, without a phone call.
Regulatory / reporting requirement
Where a jurisdiction has configured a reporting specification in OCRS, the fields and cadence in that specification are enforced before a submission is accepted. OCRS does not publish a legal reporting mandate for any sector; confirm your own obligations with your licensing or contracting authority.
What implementation requires
- Facility list with licensed capacity and level of care
- Room and bed configuration for each facility
- User accounts and role assignments
- Reporting recipient and cadence, where a jurisdiction is involved
Customer and OCRS responsibilities, and the full prerequisite list, are documented in Implementation & onboarding.
Documentation for this use case
What to do next
The demo is an on-demand recording you can watch immediately — no account and no meeting required.